Our Service Policy Agreement is straight forward and is taken very seriously.
Please read on to find out why ...

Definitions

In these terms the following expressions have the following meanings:

"We" means Us (eatingspot.com) or any representative directly related to us by strict permission of eatingspot.com.

"Authorised User or Person" means You as the person authorised by Us  to become a 'Member' of our Service to provide instructions to us for the public either on our paid or free subscription Service.

"Customer or Client", "you" or "your" means You, the individual, sole trader, partnership or company named on the application form for the Service that includes any authorised users.

"Service" means the Service, known as "Eatingspot.com Restaurant Information Guide and Finder", offered by us to customers to enable the public to find out specific information about a restaurant via a computer connected to our server via the Internet.


We reserve the right to change any part of this policy at any time and will post any changes to it as soon as they go into effect.


1. Provision of Service

(a) We will not be responsible to you if changes to the Service or to any of our facilities render your equipment obsolete, require modification or alteration to your equipment or otherwise affect performance of your equipment.

(b) We reserve the right to control and establish technical procedures for the use of the Service and you agree to follow the reasonable instructions and procedures with respect to the use of the Service as notified to you from time to time.  We also reserve the right to make operational changes to the Service and may notify you of any such changes.

(c) You are responsible for obtaining and maintaining your own compatible computer system, being all such equipment, software and communication lines, including any public communication lines, required by you to properly access our Service.

(d) We may alter the facilities available under our Service at any time. We will notify you of significant changes to our Service.  We will not notify you if these changes are insignificant, provided it does not interfere with your familiarity of using our Service.

(e) We are not responsible for the accuracy of restaurant information that is transmitted and shall not be liable for any loss incurred or damage suffered by you due to any such information not being accurate or complete.
We therefore cannot be held responsible for misrepresentation of restaurant details.

(f) You are responsible for virus checking all information sent to you by us. We shall not be liable for any corrupt information sent to you, by us.  We do, however, check for viruses every time we need to send data out to you.

(g) We may send you electronic messages (email) from time to time to let you know of important issues to our web pages (provided you have given us this information). You should check each time that you log on to your computer system's email facility whether any such messages have been received.
If we cannot send you electronic messages to a valid email address then we will correspond to you with what you have provided to us, such as telephone, fax or via our web pages.

(h) Having access to our Service you: 
  (i) should not create and/or introduce into our Service any destructive or contaminating program or advise any other party how to do so;
  (ii) should not invade the privacy of our member users or members of the public of our Service.

(i) You must notify us immediately if you become aware of any error or any suspected error in our Service or in any transaction resulting from using it.

(j) You shall only use our Service for lawful purposes and shall not use our Service to send material that is offensive, obscene, in breach of confidence, defamatory, or in breach of any intellectual property rights.

(k) You may complete an online 'Contact Us' form to allow our staff to reply to your individual needs. To contact us, you must submit personal information, such as your full name, email address and how you would like to be contacted in order for us to reply to you.  This information is imperative if you wish us to respond to your needs. Please refer to our Privacy Policy for more information. 

(l) There will be instances where we will send information to you about our website and/or Service.  This is imperative as we wish you to know about our future plans which, we may enforce about the Service of our website to our members.  
The information we collect is used for its own internal purposes to improve the content of our website, to eventually enhance users' experiences when visiting our website, to customize the content and/or layout of our pages, and to provide the services required by an individual user. We do not use personal identifying information for any reason that is not disclosed in our Privacy Policy.

(m) From time to time we may tell you or other members of your household about any products or services we may consider to be of interest to you in writing, by telephone, by fax and/or e-mail.

(n) We cannot guarantee continuous provision of our Service.


2. Security of Information

(a) We use our best efforts to ensure the security of personal information is submitted by you.  When we collect this information from you, it is stored in an area where the general public does not have access to it. 

(b) Due to the nature of the Internet, we cannot guarantee the security of any confidential information which is transmitted through the internet.


3. Copyright of Materials

(a) The right to download and store or output any material including pictures on our website is granted for the user's personal use only and only for this.  These materials may not be reproduced in any edited form and used in any other third party source.  Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without the express written permission of eatingspot.com is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials (other than restaurant, food and wine information) appearing on this website may contact us via our 'Contact Us' on-line form stating your reasons why.

(b) Restaurant, food and wine information contained on this website is public information.  By visiting and using this information at this website you agree to the following:
  (i) Contents may be copied onto a single computer for research purposes or for your personal non-commercial home use only that is to be read offline;
  (ii) If part or all of it is to be copied (at our request), you must make sure that you keep intact all copyright and content information and you make no modifications to the materials.


4. Abuse

(a) Our Service is provided subject to the condition that there will be no abuse or fraudulent use of the Service.
Abuse and fraudulent use of our Service shall include (without limitation):
  (i) Attempting to, or actually obtaining, accessing, altering, de-compiling, reverse engineering or destroying the data files, programs, procedures and/or information of our website.  This also includes our client based information;
  (ii) Using our Service in such a manner as to pretend to be the person authorised to enter their relevant restaurant details without the consent of the 'authorised' person.  

(b) If an authorised persons' restaurant details are found to be abusive, then these details will automatically be deleted from our database and the person authorised will be contacted to explain their actions.  
Our database is constantly scanned for abusive contents.
If by some reason you happen to find abusive contents from one of our restaurant details, then we apologise and the person(s) involved will be dealt with accordingly.  


5. Limitations of Use

(a) If you wish to become a member our Service, you must first be eligible to subscribe as follows:

6. Notices

(a) All notices shall be sent by either first or second class post (depending on urgency) to the address last notified to us and shall be deemed to be received 36 hours after the date of posting.


7. Your Liability

(a) You will be liable to us without limit if we can show you have acted fraudulently or with negligence or in breach of this Policy Agreement.

(b) The customer undertakes fully and effectively to indemnify and keep indemnified at all times eatingspot.com against all actions, proceedings, costs, claims, demands, liabilities and expenses whatsoever (including legal and other fees and disbursements) sustained, incurred or paid by eatingspot.com directly or indirectly in respect of:
  (i) Access to and/or use of the Service by the customer or by authorised users.
  (ii) Any information, data or material produced, transmitted or downloaded by the customer or authorised users. 
  (iii) Any breach by the customer or by authorised users of any of these terms or of any law, code or regulation.


8. Our Liability

(a) We will not be liable to you for any loss you suffer as a result of us acting on an instruction as mentioned in Clause 4(b) above, except in so far as we are negligent.

(b) We are not responsible for any misuse of the Service by you or anyone else, nor for any disclosure of confidential information by us where you have failed to take reasonable precautions to maintain the Security Information as detailed in Clause 2 above.

(c) We will not be liable to you for any loss you suffer due to any circumstances beyond our control which lead to the Service being wholly or partly unavailable for such reasons as, but not limited to, a technical break-down, industrial dispute, communications or power failure. In all such circumstances we will expect you to prevent or reduce your loss by telephoning us or sending us a fax message to affect, withdraw or continue the Service.

(d) Nothing in this policy agreement shall exclude our liability for death or personal injury caused by our negligence.

(e) We accept no liability to you for any indirect loss or damage (however arising), nor for any loss of profits, loss of sales, loss of turnover, loss of bargain, loss of opportunity, loss of computer equipment, software or data or loss of time.


9. The Law

This Policy shall be governed by and construed in accordance with English Law and the parties agree to submit to the non-exclusive jurisdiction of the English Courts.